Frequently Asked Questions (FAQ) | |
General Submission Questions | |
| Question: | When will my site be added if it is accepted? |
| Answer: | Internet Dating Directory provides the most inexpensive, high quality and fast listing available on the Internet. If your site is approved it will be added and searchable within the directory within 48 hours of the initial submission time. Our system may take a few minutes to properly update the online index, however changes are usually immediate. |
| Question: | Does Internet Dating Directory accept all sites? |
| Answer: | No, we cannot guarantee that any particular website will be accepted. Our site submission guidelines ensure that we do not add sites with objectionable or unoriginal content. All submission fees for declined sites are fully refunded. |
| Question: | Can I submit different pages of my site to other categories on Internet Dating Directory? |
| Answer: | We do allow multiple pages from a single domain to be submitted. However, each site that is submitted is reviewed separately and must provide a substantial amount of original content to the category to which it is being submitted. Each site is reviewed independently and given separate descriptions, so each category you would like to submit to is treated as a new, separate submission. |
Payment & Billing Questions | |
| Question: | Is my payment to Internet Dating Directory safe and secure? |
| Answer: | Yes. We are dedicated to protecting and keeping your information safe while it is transferred over the Internet to us. We are using Secure Socket Layer (SSL) encryption technologies to protect and encrypt your personal information, credit card numbers, and all other information-sensitive materials you may provide us. All of our transactions are completed via PayPal SafeServer. |
| Question: | Do I still have to pay if my site is declined? |
| Answer: | No, Internet Dating Directory fully refunds all submission fees when a site is declined. Our initial review process ensures that if your site is declined, you will be notified and your submission fees fully refunded as soon as possible. Once a site is declined, refunds are usually credited immediately, but can take up to 1 business day. |
| Question: | What methods of payment are accepted? |
| Answer: | We accept Visa, MasterCard, American Express, PayPal and Discover credit cards online as payment. We process all credit card orders immediately. If for any reason your site is not accepted for inclusion, you will receive a full refund. If you want to pay through the WebMoney please contact Support Center. If you have a billing concern, please visit our Support Center and fill out a support request detailing any problems you may have with Dating Directory or our services. Your requests and concerns are very important to us; we will make every attempt to ensure proper resolution of any problems. |
| Question: | Who do I contact if I have a problem with billing? |
| Answer: | If you have a billing concern, please visit the Support Center and fill out a support request detailing any problems you may have with Internet Dating Directory or our services. Your requests and concerns are very important to us; we will make every attempt to ensure proper resolution of any problems. |